Parent guide · Comparing maths help

Cluey Learning review: what parents actually say

Cluey is one of Australia’s biggest online tutoring companies, and one parents ask about a lot. Here’s how it works, what it costs, what nearly a thousand parent reviews say, and the questions worth asking before you sign up.

Quick answer

Cluey is live, one-to-one online tutoring for Years 2 to 12, mainly maths and English. Parents rate the tutors well (4.4 out of 5 for teaching staff on ProductReview.com.au), but the overall rating is 3.6 out of 5 from 933 reviews, pulled down by complaints about billing, last-minute cancellations, changing tutors and customer service. It can suit families who want a person teaching their child each week, provided you’re clear on the billing terms first.

Practice between lessons, or instead of them

Tuterly turns the maths questions your child gets wrong into detailed worked solutions and fresh practice until it sticks. Years 7 to 10, no sessions to book.

Coming soon on iPhone. Android soon after.

Launch price: 50% off until 31 March 2027. $17.99 $8.99 a week or $59.99 $29.99 a month.

We'll email you when Tuterly launches, plus occasional maths tips and offers. Unsubscribe any time. See our privacy policy.

Free to download · 7-day free trial on monthly · Years 7 to 10 maths · On iPhone. Android coming soon

How Cluey works

Live online sessions

One-to-one (or a small group) by video, with a shared whiteboard. Sessions are recorded so students can watch them back.

Tutors

Teachers, people training to be teachers and high ATAR achievers, matched to your child after a call with a learning advisor.

Subjects

Mainly maths and English from Years 2 to 12, plus NAPLAN preparation and some senior science, following the Australian Curriculum.

Reports

Parents get feedback after sessions and progress reports through Cluey’s online portal.

From Cluey Learning’s own website, November 2026. Check the details with Cluey, as offers and formats change.

What Cluey costs

Cluey’s fee schedule (from 1 July 2026) lists plans for a 60-minute session: $99 a session with 2 sessions paid in advance, or $86 with 4 paid in advance (a $92 plan is closed to new customers). The notice needed to change or cancel matches the number of sessions paid in advance. Cluey gives a quote for your child after an enrolment questionnaire or call.

At $86 to $99 a week, a year of weekly sessions during school terms (about 40 weeks) comes to roughly $3,400 to $4,000. Ask for the plan and its cancellation terms in writing before you commit.

Plans as summarised from Cluey’s Service Schedule and Fees by Cuemath (verified September 2026). Check current fees with Cluey.

What parents say in their reviews

Cluey Learning on ProductReview.com.au, November 2026
RatingScore
Overall (933 reviews)3.6 out of 5
Teaching staff4.4 out of 5
Learning material4.3 out of 5
Customer service4.0 out of 5

What parents like

  • Individual tutors who get to know their child and build rapport
  • Better grades and renewed confidence in maths and English
  • Session recordings and reports to see what was covered

What parents complain about

  • Billing: unexpected or ongoing charges, prepaid packages and difficulty stopping payments (the most common complaint)
  • Cancellations: sessions cancelled at short notice, sometimes without a replacement
  • Changing tutors: several different tutors, making continuity hard
  • Support: long waits and rigid policies when something goes wrong

Summarised from Cluey Learning reviews on ProductReview.com.au, where Cluey replies publicly to many reviews. Ratings change over time.

Questions to ask before you sign up

Most of the problems in parent reviews are about terms, not teaching. These questions are worth asking any tutoring company, Cluey included:

  • How is it billed? Per session, monthly, or a prepaid package? Will charges continue over school holidays?
  • How do we stop? How much notice, and what happens to sessions we’ve paid for and not used?
  • What if a tutor cancels? Do we get a replacement session, a credit or a refund?
  • Will we keep the same tutor? Continuity matters, especially for a student who is anxious about maths.
  • Who is the tutor? A qualified teacher, a trainee teacher or a recent school leaver? All can be good, but you should know.
  • How will I see progress? What will the reports show, and how often?

Cluey vs the alternatives for Years 7 to 10 maths

Cluey, a private tutor and Tuterly compared
OptionCostWhat you getGood to know
Cluey Learning$86 to $99 a sessionA live online tutor, usually once a week, with recordings and reportsCheck billing and cancellation terms first
Private tutor$100 to $120 an hourThe same person each week, online or in personQuality varies; ask about experience
Tuterly$8.99 a week or $29.99 a monthDetailed worked solutions and fresh practice on the questions your child gets wrong, any timeAn app, not a tutor: no sessions to book or cancel

When a live tutor is the better choice: if your child is well behind, needs a topic re-taught from scratch, or works best with a person expecting them each week. See our guide to when a tutor is worth it.

When practice is the real gap: if your child mostly understands the work but keeps losing marks on the same kinds of questions, daily practice on their own mistakes often helps more than one hour a week. That’s what Tuterly is built for. Tuterly is made by Bayside Academics, a Melbourne tutoring business, so we’re not neutral, but we’ve tried to be fair.

Tuterly isn’t affiliated with Cluey Learning or Cuemath. All names are trademarks of their owners.

Cluey Learning: questions parents ask

Is Cluey Learning any good?

Parents rate Cluey's tutors well: on ProductReview.com.au, teaching staff score 4.4 out of 5 and learning material 4.3. The overall rating is lower, 3.6 out of 5 from 933 reviews, mainly because of complaints about billing, cancelled sessions and customer service rather than the teaching itself.

How much does Cluey cost?

Cluey's fee schedule (from 1 July 2026) lists $86 to $99 for a 60-minute session, depending on the plan: the cheaper plans need more sessions paid in advance and more notice to cancel. Cluey quotes for your child after an enrolment questionnaire or call, so ask for the plan and its terms in writing.

Who are Cluey's tutors?

Cluey describes its tutors as teachers, people training to be teachers and high ATAR achievers, all with Working with Children Checks. Tutors are matched to students after a call with a learning advisor.

Can you cancel Cluey?

Read the terms before you sign up. The most common complaints in parent reviews are about billing: charges continuing, prepaid packages and difficulty stopping payments. Ask how to cancel, how much notice is needed, and what happens to unused sessions.

What's the difference between Cluey and Tuterly?

Cluey is live online tutoring with a person, usually once a week. Tuterly is a maths study app for Years 7 to 10: students snap questions they got wrong and get detailed worked solutions and fresh practice, whenever they need it. Some families use both.

Tuterly · Years 7 to 10 maths

No sessions to book or cancel

Tuterly is there whenever homework is: your child snaps the question they got wrong, sees the method step by step, and practises until it’s mastered. You see what they mastered each week.

Coming soon on iPhone. Android soon after.

Launch price: 50% off until 31 March 2027. $17.99 $8.99 a week or $59.99 $29.99 a month.

We'll email you when Tuterly launches, plus occasional maths tips and offers. Unsubscribe any time. See our privacy policy.

Free to download · 7-day free trial on monthly · Years 7 to 10 maths · On iPhone. Android coming soon
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